Ian is involved in the following commercial ventures and consults directly for several clients.
Civic a full-service digital agency, covering all aspects of development and delivery such as Service Design, User Experience (UX), Usability Testing, software and solution development, Infrastructure provision and management.
“We must establish a personal connection with each other. Connection before content. Without relatedness, no work can occur.” – Peter Block
Before anything progress is it important to gain an understanding of the problem and the people involved, this mostly takes place over coffee and sometimes wine in which we move towards an agreement on what the desired outcome is, what the perceived problem is and understanding of what may be involved in solving it.